Your order is prepared and shipped the same day if it is placed before 3:30 pm (European time), otherwise it is prepared the next day. An automatic email will tell you when the preparation of your order has started, and another one will confirm that it has been handed over to the carrier.

To avoid any delay or error in preparation or delivery, we invite you to check your address carefully when you fill in the order form, indicating all the information necessary for the delivery service to find you easily (house number, building number, landing number, etc.).