We take the greatest care in the dispatch of your order and monitor its progress until receipt. When the carrier takes charge, an email is automatically sent to you with the tracking code of your order.
If you have not received your order, we invite you to check your email box to check whether the carrier has indicated a delivery problem (emails from Fakefurshop, Fur-Textiles Nederland, or Furtex), as well as in the undesirable emails folder. The carrier may also have contacted you by phone or sms, so please check your message box as well.
In case of doubt, do not hesitate to contact us to find out more about the status of your order.