Are the samples labeled?
Yes, to help you make your choice, especially if you order several samples, we staple a label on the back of each one. This label [...]
Can I open a business account?
Yes, you can make your purchases without VAT in our online store. To do so : You must already have an account on Fakefurshop.com or [...]
Can I pick up my order in person?
Yes, you can pick up your order directly from our head office in Enschede in the Netherlands or you can have your own courier come [...]
Can I change my order?
After payment, the order cannot be modified. However, if you contact us shortly after you have finalised your order, we will always be available to [...]
I can’t finalize my order / My order is cancelled
Usually a cancelled or unfulfilled order means that payment could not be made. Sometimes this happens if the delay is too long to enter the [...]
Is the payment secure?
We offer several payment solutions: credit card, bank transfer and Paypal. Payment by credit card is fully secure thanks to the online payment system of [...]
Can I use my own carrier?
Yes you can! Please contact us beforehand, indicating the furs you have chosen and the number of meters. This will allow us to tell you [...]
What are the shipping costs and delivery times?
On this page you will find a list of all the countries to which we can ship your order, as well as details of estimated [...]
How long does it take to prepare my order?
Your order is prepared and shipped the same day if it is placed before 3:30 pm (European time), otherwise it is prepared the next day. [...]
How do I place an order?
Stroll according to your desires in all our categories of faux fur fabrics, you can also browse by colour, hair length, animal imitation. Our search [...]
The reference I’m looking for is out of stock
If the reference you are looking for is out of stock, we invite you to contact us indicating the reference concerned as well as the [...]
Can I contact your sales agent?
Yes of course, we have sales agents all over Europe and we can put you in contact with them. To do so, please give us [...]